Where Transparent BPO Will Be in 2018
April 06, 2018
By: Jason Sterns
Transparent BPO is continuing our engagement with and contribution to the BPO/contact center outsourcing industry this year through attendance at several upcoming conferences.
We will take the new insights we come back with and implement within our call centers and share them with our customers as well.
We look forward to meeting you at the following upcoming conferences:
PACE Annual Convention and Expo – April 15th-18th Chateau Elan Winery & Resort Braselton, GA
Every year, the PACE Convention & Expo focuses on the best practices and technologies used in the contact center. The conference brings world-class speakers from organizations of all sizes to share their wealth of knowledge with attendees.
IMCI Contact Center Expo – May 21st-24th Walt Disney World, FL
Each year, 1,500 contact center professionals come together for the ICMI Contact Center Expo, a convergence of people, strategies, tactics, and technologies that will empower your career, your customers, and your organization.
We are proud to announce that Transparent BPO has been nominated for several ICMI Global Contact Center awards.
Customer Contact Week (formerly Call Center Week) – June 18th-22nd Mirage, Las Vegas, NV
Customer Contact Week is the world’s largest customer contact event. Over 2,500 attendees representing more than 900 companies are expected to attend to hear a lineup of 175 industry-expert speakers.
We hope to meet you at one of these premiere industry events. In the meantime, if you’re interested in learning more about what makes Transparent BPO special, contact us to schedule some time with our team and let’s talk about how we can start driving those KPIs.