June 27, 2014
Sean’s main focus is developing and fine-tuning our custom agent and supervisor applications as well as script creation. Sean has over 17 years of development experience in varied technical arenas, such as custom web applications and rich client applications. Over the past few years, Sean has become an expert and regular contributor to Asterisk, the VoIP platform on which the Transparent BPO call center platform is built. Before Transparent BPO, he was the Director of Application Development for a provider of extended service plans for the automotive industry where he managed the call center infrastructure and developed business management applications for the day-to-day operations of the organization. Sean studied Computer Science at the University of Maryland, College Park.