June 27, 2014
Marilyn has overall responsibility for the client services team at Transparent BPO. She works closely with the account management team to develop, implement and continuously improve call center campaigns for our clients. Marilyn has over 25 years of experience in the call center industry with a passion for driving key performance metrics and superior client satisfaction. Prior to joining Transparent BPO, she held leadership roles in operations and client services on both the agency and client side. Marilyn holds a Bachelor’s Degree in Business Administration from Western Connecticut State University.