At Transparent BPO, we are proud to offer a range of services for all your contact center and business process outsourcing needs. Transparent BPO is a 24/7 operational facility.
Inbound Voice
Marketing these days is more expensive than ever. At Transparent BPO, we recognize the enormous cost associated with driving calls, and we’re here to help you capitalize on as many calls as possible.
Outbound Voice
Outbound campaigns can be some of the most complicated and challenging tasks that a company can handle. Transparent BPO can make outbound calls a breeze.
IVR Services
Not everyone needs a live agent to answer their calls. We have a robust IVR system that can be customized to your needs. You can re-record your message at any time.
Web Chat & Email Support
Many companies use web chat services to enhance their customer service webpage. Others like to offer sales help when a customer is purchasing a product online. Transparent BPO’s email support will offload the responsibility of responding to your customer’s inquiries.
Data Entry/Back Office Processing
Data entry can be tedious, tiring, and time-consuming. Transparent BPO can get your data or claims entered into your database accurately and in a timely manner.
Quality Assurance
Need an external audit of your customer service or sales center? Send us your recordings, and we will grade them according to a pre-determined scorecard.
Ready to Experience the Transparent Difference?
Find out the difference transparency, experience, and customized solutions can make for your business. No black box models here.