Transparent BPO to Participate in Upcoming SOCAP Customer Care Summit
April 10, 2019
By: Paul Chaney
FOR IMMEDIATE RELEASE
LAYTONSVILLE, MD (April 10, 2019) — Transparent BPO (TBPO), a nearshore contact center and business process outsourcer with operations in Belize, today announced that Jason Sterns, Vice President of Business Development, will be participating in the upcoming SOCAP International Customer Care Summit 2019 (CCS19), April 14-17, in Columbus, Ohio.
CCS19 is a three-day event where customer care executives, directors, and practitioners will gather to discuss organizational innovation, professional development, and practical solutions to customer care.
“I am very excited about the opportunity to not only learn from the many expert speakers who will be presenting at the Summit but also network with industry professionals to discuss their needs and challenges as it relates to customer care,” Sterns said. “I look forward to showing them how what we refer to as ‘The Transparent Difference’ of onshore quality at nearshore prices can positively impact the success of their operations.”
As part of his participation, Sterns will be donating a door prize on behalf of Transparent BPO consisting of items from Belize, the country where Transparent BPO’s operations are located.
“Belize has such a rich, unique culture, and the people are very warm and welcoming,” Sterns said. “Plus, the quality of English and the country’s affinity for U.S. culture make it an excellent location for companies both in the United States and Canada. Belize is an amazing location for outsourcing operations.”
About SOCAP International
SOCAP International provides tools and professional resources to help its members to drive business transformation within their companies through enhanced customer care and customer engagement. The Association’s members include vice presidents, directors, managers, and supervisors of customer care and consumer affairs from world-leading brands as well as hundreds of business partner organizations. Visit www.socap.org for more information about the organization.
About Transparent BPO
Transparent BPO was founded in 2009 to provide its clients with superior contact center services and business process outsourcing at competitive pricing. As one of the fastest-growing countries in Central America, Belize is Transparent’s ideal location for its contact center operations.
Belize offers an educated English-speaking population, reliable telecommunications, and an overall friendly environment. With Spanish being the second language of Belize, Transparent BPO can provide highly qualified bi-lingual agents. Also, Transparent’s state-of-the-art contact center system development and IT support allow for seamless integration, resulting in a transparent business relationship.
Visit our website — transparentbpo.com — to learn more about our organization and services.
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