Transparent BPO Opens Third Contact Center in Belize, Continued Expansion Planned
August 29, 2019
By: Paul Chaney
FOR IMMEDIATE RELEASE
Seaside location opening makes Transparent largest BPO in the Central American country
LAYTONSVILLE, MD (August 29, 2019) — Transparent BPO, a nearshore contact center and business process outsourcer, celebrated the grand opening of its third contact center in Belize, Seaside, with a ribbon-cutting on Friday, August 23, 2019.
At 32,000 square feet and four stories, it increases the company’s agent capacity by 465 seats for a total of 1,280 across the three locations, making Transparent BPO the largest business process outsourcer in Belize and one of the country’s leading employers.
“This building truly marks the beginning of the next phase of Transparent BPO’s evolution,” said Scott Newman, CEO, in a speech during the grand opening. “As many of you may have seen, we are currently recruiting hundreds of agent positions and many managerial positions to support our growth as we expand our operations here in Belize. This is an exciting time for our business to say the least.”
Attendees at the ceremony included Transparent BPO employees, clients, and representatives from the Belize Trade and Investment Development Service (BELTRAIDE), Ministry of Investment, Trade & Commerce (ITC), and other government agencies.
“Transparent BPO has consistently demonstrated its commitment to contributing to our socio-economic development,” said Dr. Leroy Almendarez, Executive Director, BELTRAIDE. “The opening of its third location attests to its positive impact in creating employment opportunities for the people of Belize in a conducive working environment which fosters the development of their professional skill sets in this vibrant and emerging industry.”
In a speech during the ceremony, Tracey Taegar Panton, Honourable Minister of State, ITC, said, “We want to congratulate the leaders at Transparent BPO who have not only seen Belize as a viable option to host their call center but who have also continued to invest into our local economy and people. This expansion is an indication of the continued growth and success of the industry which likewise translates to a positive contribution to Belize’s economy.”
Seaside’s opening does not conclude Transparent BPO’s plans for growth in Belize. During his closing remarks, Newman announced that the company plans to expand outside Belize City in early 2020 with a location in the country’s capital, Belmopan. The expansion will enable the company to employ more than 2,000 Belizeans in a variety of roles, including management.
About Transparent BPO
Transparent BPO was founded in 2009 to provide its clients with superior call center services and business process outsourcing at competitive pricing. As one of the fastest-growing countries in Central America, Belize is Transparent’s ideal location for its contact center operations.
Belize offers an educated English-speaking population, reliable telecommunications, and an overall friendly environment. With Spanish being the second language of Belize, Transparent BPO can offer highly qualified bi-lingual agents. Also, Transparent’s state-of-the-art call center system development and IT support allow for seamless integration, resulting in a transparent business relationship.
Visit the website to learn more: https://www.transparentbpo.com
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