Don’t wait for your customers to call you.
Outbound campaigns can be some of the most complicated and challenging tasks that a company can handle. With our years of experience, highly-trained agents, and custom integration, Transparent BPO can make outbound calls a breeze.
Your business won’t be successful in sales without a proven lead generation strategy. We’ll call your leads, qualify them, and either set up an appointment for you or pass along their information for you to follow up. You won’t need to waste your time cold calling anymore; we’ll give you the hot leads!
When cold calling potential clients, it’s essential to grab their attention right from the get-go. With our management team’s experience, we’ll assist you in developing a quality script and then train the agents accordingly. Also, our custom calling program allows us to call a list of potential clients according to the conditions you specify.
The success of your membership program relies on keeping members involved. Whether resolving shipment problems, correcting point balances, or sharing new products and services, our agents support your brand with the knowledge and enthusiasm your members expect and deserve.
A simple thank-you call after acquiring a new customer can be one of the best things you’ve ever done for your business. Allow Transparent’s friendly staff to call your customers and welcome them aboard, then sit back and watch the astonishing results!
Debt collection is easy to do but tough to do correctly. We train our agents on the four “Ps” — Patience, Professionalism, Politeness, and Persistence — to achieve results most debt collection agencies can’t imitate.
With the ever-increasing level of competition, you always want to stay one step ahead. Proactively reaching out to your customers and getting their feedback will make sure you never fall behind.
Give us access to your system and we can call your customers to confirm, reschedule, or cancel their upcoming appointments, saving you time, money, and the hassle of tackling the job yourself.
“Transparent BPO is true to their name — Transparent! They are a true and trusted partner to us in every sense of the word. They are a company with strong core values and ethics with a drive that made them successful. We would strongly recommend Transparent BPO to other Contact Centers looking for outsourcing opportunities. “
E-commerce Company VP, Customer Service and Fulfillment
“The team at Transparent BPO has a strong desire to understand our business and the needs of our customers. This is a valuable asset and it has created a near seamless experience for our customers. Transparent BPO has proven themselves to be an ethical company that is true to their core values. They are a valuable and trusted strategic partner for our company.”
Director, Global Customer Service Operations, Publishing Company
Ready to Experience the Transparent Difference?
Find out the difference transparency, experience, and customized solutions can make for your business. No black box models here.