Our founders are always working toward fulfilling their vision of making Transparent BPO the perfect blend of quality and value in nearshore outsourcing contact center solutions.

Scott Newman

Founder and Chief Executive Officer

Bob Wienholt


Sean Bright


Leadership Team

With a combined 100 years in management, our leadership team has the experience you’ll get from working with a large company with the hands-on approach of a small one.

Rob Johnson

VP, Global Operations

Jason Sterns

VP, Business Development

Marilyn Soares

Director of Client Services

Pat Ricken

Director, Training, QA and Leadership Development

Lennie Leslie

Director of Human Resources

Jon Williams

Director of Operations

Peter Fischer

Director of Network Infrastructure

Operations Team

Our Belize call center operations team is the heart and soul that keeps Transparent BPO running at its best every day.

Matt Lahm

Client Services Manager

Amy Gearhart

Financial Controller

Christy Ingalls

Client Services Manager

Casey Quertermous

Client Services Manager

Stephanie Bronner

Client Services Manager

Edward Tonini

Elearning/LMS Developer

Anna Acosta

Account Manager

Stephanie Guerra

Senior Operations Manager

Tyron Gladden

Operations Manager

Rennie Kelly

Operations Manager

Sasha Hope

Operations Manager

April Todd

Operations Manager

Karen Crawford


Audralee Enriquez

Recruiting Assistant & Marketing Officer

Christine Fonseca

Training Manager

Damaris Bradley

Mentor Manager

Brandon Williams

Systems Administrator

Francis Chan

Network Administrator