Nearshore outsourcing to Belize can lower cost while providing the same high-quality service you expect from onshore BPO providers.
The number of Latin American nearshore outsourcing providers have been growing rapidly in recent years and the reasons for doing business nearshore are numerous.
Nearshore outsourcing providers are close to the U.S., which means travel time is much less than to offshore countries like the Philippines. Companies that wish to spend time in the contact center monitoring their brand’s performance can do so with much greater ease. Also, the cost is less than domestic providers, often, as much as 50 percent.
Belize, an emerging destination, is only just now getting on the contact center and BPO map, but for good reason: native English-speaking agents, affinity and familiarity with U.S. culture and trends, a customer service mindset born from years of working in the tourism industry, comparatively lower attrition rate, a supportive government, reliable telecommunications infrastructure, and much more.
Not only that, but Belize is one of the most stable countries in the entire LATAM region, unlike Nicaragua, Honduras, Guatemala, and Mexico, which are currently undergoing intense civil and political unrest.
Customer service, marketing, and sales professionals will quickly appreciate the cost savings, customer experience quality, and ROI increase that nearshore outsourcing to Belize can offer.
When you think of Belize, think of Transparent BPO. We are one of the largest BPOs in the country and offer quality, convenience, and savings that are second to none. Contact us to request a free, no-obligation consultation to learn what The Transparent Difference can make in your company.
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