Transparent BPO’s unique model offers high-quality contact center services and business process outsourcing at a great value. Our state-of-the-art system and IT support means we can deliver seamless integration with your brand, providing a transparent relationship between contact center and client.
Location, Location, Location
Our locations in Belize, one of the fastest growing countries in Central America, was carefully chosen because of its friendly, English-speaking population, its strong American cultural influences, and its reliability with respect to telecommunications.
Our agents are the backbone of our business, the ones on the ground floor interacting with customers every day. We’re proud to offer competitive salaries, bonuses structures, comprehensive benefits, and a clean and safe work environment for the people of Belize.
Trained to be the Best
Every one of our agents goes through a two week training program where they learn the skills vital to providing quality customer experience at every stage of the customer life cycle. But we don’t stop there. We also educate agents on how to be well-rounded professionals, teaching them skills that will help them grow into other career opportunities to improve their lives.